Top Questions to Ask a Solar Contractor
Conduct research and due diligence when considering which company to use for your business or home solar energy project. When informed, you can best invest with confidence in your energy future.
Here's a list of top questions to help identify quality solar installation companies:
Q) How many years has the company been installing solar?
A) For 20+ years we've been doing solar. We’ve been at this awhile, some people say, "TSXPC was Solar before it was cool".
Q) What do warranties cover and is the guaranteed system production?
A) Warranties and guaranteed system production are dependent on system type and regulations of the Local Utility Company. Contact us for information about how this applies to any particular location and needs requirements.
Q) What are the company's General and Electrical Contractor License Numbers? Do they subcontract any of the work, and if so, what are their License Numbers?
A) TXSPC's sales, design, permitting, accounting, installation, electrical, and customer service are all under one roof. If work is subbed out work, who should be called if there's an issue? TXSPC's license numbers are: Texas: TECL 26492
Q) How many projects has the company installed and how many watts?
A) Texas Solar Power Company has completed over a 1,000 projects all over the world, totaling over 20 Megawatts and ranging from several Kilowatts to several Megawatts.
Q) How much insurance does the company carry? Are there any current claims against the contractor’s insurance that might affect you as a customer?
A) TXSPC is fully insured with all necessary requirements including general liability and workman's comp to handle any size job and has no claims. Call 866-459-9494 or contact us if you any questions.
Q) Who is on their list of references to speak with who have installed the specific products being proposed?
A) TXSPC can provide local references who can provide an honest appraisal of our work.
Q) What are their SolarReviews.com, BBB, Google, and Facebook review scores?
A) SolarReviews.com: 5/5, BBB: A+, Google: 4.6/5, Facebook: 4.8/5.
Q) Will they personally visit your property, take measurements, inspect your current electrical system and do a solar shading analysis, or is it done remotely over the internet?
A) Technology can only get us so far, TXSPC always does an in person site survey before the install for everyone's peace of mind, and never starts a job without it.
Q) Is the company a pre-certified contractor with your utility if your utility has a solar program?
A) TXSPC is certified for San Antonio – CPS, Austin – Austin Energy – Bluebonnet Electric Cooperative and many other utilities TXSPC has worked with through the years and will handle communications with the utility on your behalf.
Q) Does the company pay their workers fairly and involved in the communities they serve?
A) Texas Solar Power Company is, and has been, in it for the long haul and it all begins with treating people incredibly well.
Q) Do they have any certifications or ongoing training to hold them to a higher standard?
A) TXSPC has weekly training to stay on the cutting edge of technology. NABCEP (North American Board of Certified Energy Practitioners) is solar’s gold standard. Each of TXSPC's departments (design, install, project management, sales, executive) has at least one NABCEP Certified member. NABCEP Certification is the ultimate validation of experience and knowledge in the growing solar industry.
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